Complaints Policy

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint, please write to the Practicer Manage directly at our postal address and she will deal with your concerns appropriately. Alternatively, you can detail your concerns verbally to a member of our administrative team, and they will pass this along to the Practice Manager for investigation.

Further written information is available here or from reception.